Frequently Asked Questions

Carpet/Rug Cleaning: We suggest to vacuum your carpets or rugs.
Upholstery Cleaning: We do not recommend to try to clean your upholstery by yourself. It may affect cleaning results. In worst cases, you can get your upholstery discolored or damaged due to the mix of our cleaning solutions with unknown to us cleaning solutions which were used by you.
Mattress Cleaning: Please make sure there is no mattress case or pillows on your mattress etc.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Carpet/Rug Cleaning: Drying time usually varies between 3 -6 hours. It could dry earlier or later depending on the pre-condition of your rug/ carpet, ventilation of the environment where it dries etc.
Upholstery Cleaning: Drying time: 5-24 hours. Drying time depends on the condition of upholstery (whether it is stained or not), type of fabric etc.
Mattress Cleaning: Drying time: 3-24 hours depending on the condition of your mattress.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

We use only green, non-toxic cleaning solutions. These products are absolutely eco-friendly. We also care about your pets. Our cleaning products are pets-friendly.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Our Technicians will move light furniture (like light chairs and tables) for FREE. They move couches, sofas, china cabinets, beds, dressers and other bulky kinds of furniture heavier than 50 pounds for a fee.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Carpet/Rug Cleaning: High-trafficed carpets and rug require professional cleaning every 3-6 month.
Upholstery Cleaning: Couch/Sofa require professional cleaning once per year. Arm chair require deep cleaning every 6 month.
Mattress Cleaning: Mattress require professional cleaning every 1-2 years.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

1. Our upholstery cleaning process begins with our technicians thoroughly inspecting your furniture. They will look at the fabric type, color and age of the furniture to determine the best approach.
2. Then, they will then spot treat any areas on your couches and chairs that look like they need extra attention.
3. After spot treating, the deep cleaning begins. We use our hot water extraction cleaning process. Our upholstery cleaning machine injects hot water and our cleaning solution into the furniture to release dirt deep within the upholstery. Then, it extracts the water to remove the dirt.
4. Your upholstery will be dry within hours.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

To clean your carpet, we use hot water extraction. Unlike other carpet cleaning methods used by other companies, like carpet shampooing or dry cleaning, hot water extraction won't damage your carpet fibers or leave behind any residue.

1. Our team will start by inspecting the rooms you want to be cleaned and talk through the carpet cleaning process with you. Then, we will move as much furniture as we can out of the way
2. We start cleaning by spot treating any areas that need extra attention.
3. Then, we will use our patented carpet cleaning machines to deep clean. These machines pump hot water into your carpet to release any dirt deep within the fibers, then extract the water and remove the dirt. The powerful suction removes a significant amount of water so your carpet will dry within hours.
4. Finally, we will inspect your carpet with you to ensure you are happy with your clean carpet.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

No charge until after the cleaning. Satisfaction guaranteed, or your money back.
No cancellation or rescheduling fee!

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Business Hours: Mon.-Sun. 7 am- 11 pm

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

As the carpet dries, these bubbles or ripples should start to lay flat again. Once it is dry they should be virtually unnoticeable. This is usually a sign that the carpet was in need of re-stretching prior to the carpet cleaning. If these ripples do not go away after it is completely dry, please contact us as soon as possible.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

We cannot guarantee that we will remove all carpet spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

This problem results from residues being left in the carpet which attract dirt. Usually this is caused by the use of soap in the cleaning process that hasn't been rinsed out completely. Our specially formulated solution and hot water extraction cleaning process leaves little to no residue behind to attract dirt.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

A light vacuuming in the traffic areas is recommended but not required. If needed, the crew can pre-vacuum the area to be cleaned. Also, the equipment is vacuuming the entire time we are cleaning.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

The method we use for carpet cleaning is hot water extraction, commonly referred to as steam cleaning. Stanley Steemer's exclusive hot water extraction method removes the toughest, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It's the cleaning method most recommended by carpet manufacturer.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Typically, an area is a room that is up to 300 square feet (that is 15 x 20 or approximately the size of a two-car garage). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Please know that these room sizes may vary by location.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact as as soon as possible.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we're not satisfied until you are. Please contact us if you have any concerns.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

When comparing carpet cleaning prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes treating for spots, moving furniture, and a 10-day satisfaction policy. There are no hidden fees or additional charges. Also, we never sub-contact, so our technicians are always background checked, drug tested and properly trained Smart Cleaners US employees.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

We often receive questions about steam cleaning carpet. At Smart Cleaners US we do not steam clean carpet. We use a process called hot water extraction to clean carpet, which is often referred to as steam cleaning because of the steam you see as we clean. We use our patented carpet cleaning machines to deep clean. These machines pump hot water into your carpet to release any dirt deep within the fibers, then extract the water and remove the dirt. The powerful suction removes a significant amount of water so your carpet will dry within hours.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

We cannot guarantee carpet cleaning will get rid of all the fleas. We usually recommend that the customer kill the adult fleas first by whichever method they prefer. This is something that a professional exterminator might be able to help with. Please keep in mind that the carpet is not the only place fleas will lay eggs and you might want to consider having your upholstery treated and cleaned as well as any area rugs or pet beds.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

As the finishing touch to your thoroughly cleaned carpet and/or upholstery, specially formulated protector can be professionally applied. These products help carpet and upholstery resist soiling from dry dirt, water- and oil-based spills by wrapping each fiber in a protective coating. This extra layer gives you more time to clean up spots and spills before they soak into the fibers, helping you keep your carpet and upholstery looking its best between professional cleanings. Plus, it makes vacuuming and cleaning up spots easier.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Yes, we can your furniture. We'll test the fabric to determine which cleaning method will be the safest and most effective. That tag, or "Manufacturer Liability Code," is required to recommend "a" cleaning method even though it may not be the most effective method for removing soil.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

While professional cleaning may impact the protective coating on your furniture, the dry soils that accumulate on it over time — along with the strain of daily living cause this coating to deteriorate. To keep your valuable upholstered furniture protected from the damage of dry soil, we can re-apply this coating following cleaning

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Cleaning upholstery can vary greatly based on the fabric. Before you clean upholstery make sure you check the manufacturer's cleaning instructions. Typically, the tag of any upholstered furniture will have one of four different letters on it.

• W — You can clean this material using water.
• S — No water. You'll need to purchase a special solvent-based cleaner.
• WS — You can use water or a solvent-based cleaner on this sofa.
• X — Vacuum only.

This will help you choose the appropriate cleaning method

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Your specific upholstery fabric will determine which cleaning method we use. While the cleaning method along with optional protector application determines the drying time, typical dry time ranges from 2-6 hours.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

We are often asked about steam cleaning upholstery. However, at Stanley Steemer we do not steam clean furniture. We use a process called hot water extraction to clean upholstery, which is often referred to as steam cleaning because of the steam you see as we clean.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

We use our powerful hot water extraction cleaning process whenever possible, because it provides the deepest cleaning of all the possible methods. Some fabrics may require a more delicate cleaning system. In this case, we will help you make a decision that best suits your needs and your furniture.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

At SMART CLEANERS US we offer the best area rug cleaning service. We clean area rugs using the same proprietary hot-water extraction method that we've been using to clean carpets for more than 5 years. This extracts dirt and allergens from deep within the fibers of your rug and removes them from your home.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

To keep your area rugs looking new, they require regular maintenance and deep cleaning. How to clean an area rug starts with recognizing what type of rug you have.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

Oriental rug cleaning cost can vary depending on the size of the rug. You can get a quote for oriental rug cleaning by giving us a call at +1-347-543-3748

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748

We are often asked about steam cleaning area rugs. At SMART CLEANERS US we do not use steam to clean. We use a process called hot water extraction to clean rugs, which is often referred to as steam cleaning because of the steam you see as we clean.

SmartCleaners.US
Furniture and Upholstery cleaning service in NYC

100% Flat-rate pricing, no hidden fees, no surprises!
Book online at SmartCleaners.US and get $10 off!
Customer support 24/7
cell +1-347-543-3748